➝ [RETURNS & EXCHANGES]
of course, we hope you love what you chose, and that it's everything you had hoped for - but we understand that sometimes, things just don't work out the way you thought they would.
if for any reason you are not completely satisfied with an item, you may return it to us for an exchange only - return shipping charges to Bibelot & Token are the responsibility of the customer.
PURCHASES MADE BETWEEN NOVEMBER 27TH & DECEMBER 17TH MAY BE RETURNED TO US FOR AN EXCHANGE ONLY UNTIL JANUARY 8TH.
to make an exchange, please email us at firstname.lastname@example.org to request an exchange authorization. please include the order number and item(s) you wish to exchange and a reason or two as to why the product just wasn't a perfect fit.
***as much as we'd like to promise that everything will get to where it needs to be in time - we cannot be held responsible for any delays (weather or otherwise) once your items have been released for shipping. should you want to be certain that your items will get to their final destinations in time, get in touch and we'll figure out the best way to get it there!!^
^additional charges may apply - all shipping options outside the standard shipping rate will be charged either at the time of order or after a shipping quote has been accepted by the customer.
we want to make shopping with us as easy & swell as possible - so, if you've got any concerns or are feeling a bit jittery about a purchase, just drop me a line at email@example.com and i'll get back to you as soon as i can to assuage whatever concerns you might have!